Help center

Frequently asked questions

Can't find your answer? Email — we reply within 1–2 business days.

The course

Who is this course for?

Anyone working — or about to work — with Korean companies, clients or colleagues: new hires, expats, global team members, students and job seekers.

What level of Korean do I need?

Beginner to intermediate. If you can read Hangul, even slowly, you're ready. Every phrase includes romanization and an English translation.

What language is the course taught in?

English. Every Korean phrase is spoken slowly and clearly, twice.

How long is the course?

33 video lessons, about 66 minutes in total, across 4 parts and 22 chapters. Most students finish in 1–3 weeks.

Is there a book?

Yes — the companion workbook Business Korean for SUCCESS is available separately on Amazon. The course includes downloadable slides and cheat sheets.

Access & login

How do I get access after I pay?

Immediately after checkout you're redirected to our welcome page, and you'll receive an email with your login details. Use the email you entered at checkout.

How long can I access the course?

Lifetime access, including future updates to the course.

Can I watch on my phone?

Yes — the classroom works on any modern phone, tablet or computer.

I didn't receive my login email.

Check your spam/promotions folder first. Still nothing? Email us with your Digistore24 order ID and we'll sort it out.

Payment

Who processes my payment?

All orders are processed by Digistore24, our authorized reseller and merchant of record. Your card details are never stored by us.

Which payment methods are accepted?

Credit/debit cards, PayPal, Apple Pay, Google Pay and other local methods, depending on your country.

Is it a one-time payment?

Yes. One payment, lifetime access. No subscription.

Can I get an invoice for my company?

Yes. Digistore24 emails a VAT-compliant invoice. You can add your company details at checkout.

-day money-back guarantee

We want you to feel confident. If the course isn't right for you, you can request a full refund within days of purchase — no questions asked.

  1. Open the order confirmation email from Digistore24.
  2. Click the link to manage your order and choose “Request refund” — or contact Digistore24 support directly.
  3. Your refund is processed to your original payment method. Course access ends once the refund is issued.

Refunds are handled by Digistore24 according to their terms. Abuse of the guarantee (e.g., repeated purchases and refunds) may result in refusal.